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Breaking Down Barriers to

AFFORDABLE HEALTHCARE

At CareGuide, we’re on a mission to transform healthcare savings for organizations, helping employers protect their bottom line while delivering meaningful cost reductions for their teams. Our team of healthcare cost experts brings a powerful mix of empathy, expertise, and innovation to every client relationship, breaking down the barriers to affordable healthcare one solution at a time.

OUR VALUES DRIVE US FORWARD

We don’t just talk about our values, we live them every day. CareGuide’s commitment to transparency, quality, and collaboration shapes everything we do, from how we approach each client’s unique needs to the way we support our team members in their work.

Radical Candor with a Shared Purpose
We believe in open, honest communication and a relentless focus on our mission: saving clients money on healthcare.

Professionals that Have Fun
We bring energy and positivity to every interaction, making healthcare savings approachable and accessible.

Relentlessly Implement High-Quality Solutions
We hold ourselves to the highest standards, providing solutions that organizations can count on for effective, long-term results.

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Allen Orgeron

Chief Financial Officer

Allen has over a decade of finance and accounting consulting experience, primarily focused on mergers and acquisitions. His healthcare experience spans multiple verticals, including benefit plan creation, healthcare software, and various agencies. Allen’s work has centered on strategically scaling organizations and carving out business units to capture available value.

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Annah Marshall

Sr. Director of Operations

Annah brings a diverse background in sales, insurance, customer service, business administration, and operations to support the vision and growth of CareGuide. Before joining CareGuide, Annah served as COO of a company focused on providing benefits, customer service, and advocacy for Native Americans, and most recently was the Operations Director of a healthcare agency.

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Shai Gadson Adams

Sr. Advocacy Manager

Shai leads CareGuide’s world-class advocacy team. With seven years of experience in healthcare, she has developed strong expertise in patient care and advocacy. Previously, Shai worked within a large hospital system in Dallas, Texas, and holds several healthcare certifications. She is known for her passion for teaching, leadership, and guiding her team to help millions of Americans save billions on healthcare costs.

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Savannah McGuire

Sr. Medical Claims Manager & Director of Tribal Advocacy

Savannah is a patient advocate and claims management expert dedicated to helping people access affordable and comprehensive healthcare. With over a decade of experience in the healthcare industry, her goal is to help CareGuide’s clients secure quality care at a lower cost. Skilled in developing innovative solutions, navigating regulations, and negotiating with healthcare facilities, Savannah ensures that CareGuide’s members receive the best possible guidance for lowering healthcare costs.

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Jordan Smith

Medical Claims Management Supervisor

Jordan Smith is a dedicated Patient Advocate and Medical Claims Management Supervisor with over 10 years of combined experience in supervisory and account management roles. With a strong background in healthcare, Jordan has over 7 years of expertise in auditing medical claims and negotiating both individual and group medical bills. Jordan specializes in managing escalated and high-level advocacy cases, utilizing exceptional analytical and negotiation skills to resolve complex medical billing issues efficiently. His ability to identify discrepancies and advocate for fair pricing ensures that hospitals and doctors are held accountable to federal regulations and AMA guidelines. Jordan’s commitment to achieving equitable solutions for clients and his expertise in medical claims management make him an invaluable asset to our team

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Tina Theodore

HR Manager

Tina is an experienced human resources and operations manager overseeing CareGuide’s HR administration, including recruiting, benefits, and payroll. She has held similar roles across various industries, including a national marketing agency, a real estate development company, and a consulting firm.

CAREERS

Join a Team That's Making a Difference

At CareGuide, we’re more than just a workplace, we’re a team united by a shared mission to make healthcare more affordable and accessible. We believe in creating a meaningful, supportive environment where you can thrive professionally and personally. Explore our open roles to find the next step in your career journey with us.

MEET THE CAREGUIDE
TEAM

Our team is dedicated to making healthcare more affordable and accessible for everyone we serve. With a blend of industry expertise and a passion for problem-solving, every member of CareGuide plays a key role in driving savings for our clients. Explore the team that’s helping thousands of companies and members take control of their healthcare costs.

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Bill Richmond

Chief Executive Officer

Bill is an accomplished healthcare entrepreneur and team builder who leverages his unique legal experience to drive CareGuide's mission. Before co-founding CareGuide, Bill began his career at an international law firm as a business litigation attorney. He later co-founded a full-service business law firm representing numerous healthcare and media companies, and most recently served as CEO of a healthcare agency. Bill serves on the board of directors for the Dallas Children’s Advocacy Center and has been honored as a Dallas Business Journal “40 Under 40” and named “Outstanding Mentor of the Year” by the Dallas Association of Young Lawyers.

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Bill Hennessey, M.D.

Chief Innovation & Billing Integrity Officer

Dr. Hennessey is a serial entrepreneur and a passionate advocate for reducing high healthcare costs. After founding his own clinical practice and physician billing company, Dr. Hennessey launched the medical cost savings and transparency company Pratter Inc. (“Price Matters”) in 2014. He developed the proprietary software, cost savings, advocacy, and transparency platforms that now power CareGuide. His innovative focus on advocacy, price transparency, and hospital bill negotiation is helping millions save billions on healthcare costs.

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